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WHERE ARE WE SHIPPING TO?

UK SHIPPING

Standard Shipping FREE

Usual transit time is 1-2 business days from despatch.

Express Shipping £8.95

Usual transit time is 1 business days from despatch

All parcels are shipped Hermes (unless otherwise advised). A tracking number is emailed through once an order is processed so you can track your parcel once it has been scanned into the shipping system.

EUROPE SHIPPING

Standard Shipping

All parcels are shipped FedEx International Connect (unless otherwise advised). Usual transit time is 3-6 business days from despatch. Shipping price varies depending on destination. Price available at checkout.

Express Shipping

All parcels are sent FedEx (unless otherwise advised). Usual transit time is 1-2 business days from despatch. Price available at checkout and is dependant on shipping destination.

VAT / Clearance / Handling

All parcels are shipped from the UK. VAT, clearance and handling costs will be collected by the carrier prior to delivery. These costs are NOT included in the cost of the product or shipping on our website. It is the responsibility of the customer to find out the extra charges through their local customs office prior to purchasing. These extra costs will not be refunded by Write To Me. If you choose to refuse your delivery due to customs charges, a refund will not be processed until the parcel is returned and received by Write To Me, and will exclude cost of shipping.

WORLDWIDE SHIPPING

USA & CANADA - please visit www.writetomeshop.com

REST OF THE WORLD - please visit www.writetome.com.au

MORE INFO

Order Details & Delivery Address

Please ensure all personal and delivery details are correct prior to submitting your order. Orders begin the process of being fulfilled as soon as they are received and so we are not able to make changes once completed. This includes name, email, address, products purchased, cancellation, shipping, discount codes etc. We are not liable for orders sent to the wrong address.  

Preorder

When placing an order for a preorder product, all other products on the same order number will be shipped when the pre-order is shipped. If you require an earlier delivery on non-preorder products a separate order must be placed. We do not offer split delivery.

Transit Times

We work with our shipping partners to provide the most accurate transit times, however once we ship an item, the transit time is completely out of our control. We are happy, however to assist with parcels that are not delivered within a reasonable amount of time (after the estimated arrival date).

Combine Postage

Once an order has been placed, we are not able to combine with other orders or refund postage costs.

Customs, Duties & Taxes

All parcels are shipped from the UK. Any additional customs, duty or tax charges are payable by the customer on or after delivery. These costs are NOT included in the cost of the product or shipping on our website. It is the responsibility of the customer to find out the extra charges through their local customs office prior to purchasing. These extra costs will not be refunded by Write To Me. If you choose to refuse your delivery due to customs charges, a refund will not be processed until the parcel is returned and received by Write To Me.

Website Disclaimer

By using our website and placing an order you are accepting our shipping terms and conditions.

If you have any issues or would like further details please contact us at info@writetome.com.au.

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